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Lethela - Siyashesha

Help centre

Contact Lethela

For the fastest help, include your order reference and a short description. Never send a password, bank PIN, one-time PIN or full identity number.

support@lethela.co.zaOpen support channelWhatsApp SupportOpen support channel

Open a support case

Active delivery issues are prioritised. Do not include passwords, PINs, OTPs or full ID numbers.

Target response times

Active delivery issue
5-10 minutes during operating hours
Payment or refund issue
Within 30 minutes during operating hours
Vendor or rider onboarding
Within one business day
General enquiry
Within one to two business days

These are service targets, not guarantees. Safety emergencies must be reported to the appropriate emergency service first.